Terms of Service

  1. Orders: All orders are subject to availability and acceptance. We reserve the right to refuse or cancel orders.

  2. Payment: Payment must be made in full at the time of ordering. We accept credit/debit cards, PayPal and other specified payment methods.

  3. Delivery: We strive to deliver orders on time; however, unforeseen circumstances may cause delays. Please make sure that the recipient will be at the specified address for delivery. If there is no one to take the order, we will leave the bouquet on the doorstep.

  4. Substitutions: We may substitute flowers or products of equal or greater value in case of unavailability, while maintaining the overall quality, theme and appearance.

  5. Refunds/Returns: Due to the perishable nature of our products, refunds or returns are only available in case of quality issues, within 24 hours of delivery.

  6. Cancellations: Cancellations must be made at least 24 hours before the scheduled delivery or pick-up time. A cancellation fee may apply.

  7. Privacy: We respect your privacy and handle personal information securely. Information provided is used solely for order processing and will not be shared with third parties.

  8. Copyright: All images and content on our website are the property of Beau Blooms and may not be reproduced without permission.

By placing an order with Beau Blooms, you agree to these terms and conditions. These terms are subject to change without prior notice.